REVIEWS

In "Knowledge Management and the Smarter Lawyer," Gretta Rusanow states a strong case for a strategic approach to KM, driven by business objectives and tailored to maximize the value of the knowledge being managed. She brings that high-level approach home with illustrative real world examples, practical how-to suggestions, and comprehensive implementation checklists covering topics from how to structure your KM organization and effect needed cultural change to how to create KM processes appropriate to specific types of knowledge. Her approach encompasses both internal and external knowledge about not only the practice of law but also the business of law. If you're actually implementing a KM program at a law firm or legal department, large or small, there's almost nothing you'll need to consider that isn't addressed in this book. Unavoidably, this book may change the way you think about the nature of legal practice."
Philip Bryce, Esq., Knowledge Resource Manager, Debevoise & Plimpton

 

"At last, an excellent, usable legal practitioner's guide to doing knowledge management in law firms. This book is a model for any industry or practice-based KM text --- comprehensive, down-to-earth, eminently practical, yet theoretically sound. It is the first book I would give any person interested in the field!"
Larry Prusak, Babson College, author of Working Knowledge

 

"Rusanow’s comprehensive and eminently practical guide shows lawyers and law firms how best to leverage the knowledge that is at the heart of their business. Smart lawyers will buy, read, and use this valuable book!"
Ross Dawson, CEO, Advanced Human Technologies, and author, Developing Knowledge-Based Client Relationships.

 

"Knowledge Management and the Smarter Lawyer" provides a direct and to the point explanation of the meaning and application of knowledge management to a law firm or department. It is a tickler to the concept of migrating the legal service model from the practice of law towards the dynamic business of law. Whilst highlighting some of the inhibitors to KM in a legal environment, it provides some suggested positive alternatives and paths forward."
Simon Levene, Chief Knowledge officer, Baker & McKenzie

 

"Gretta Rusanow has written a comprehensive, yet highly readable and practical guide for successfully "Knowledge Managing" any law practice. The book provides a clear picture of the cultural and technical elements of KM, and the crucial part they play in achieving a firm’s business goals. Gretta's deep understanding of the subject, combined with vivid illustrations and strategies for implementation, make this book a must."
Oz Benamram, Practice Resources Attorney, Morrison & Foerster LLP

 

"Knowledge Management and the Smarter Lawyer" is both a comprehensive and practical guide for the application of knowledge management in the legal profession. A must read for all law firms that currently have or are planning to initiate a knowledge management program. Ms. Rusanow provides the best overview of KM in the legal profession I have heard or read."
Don Oppenheimer, Former Chief Knowledge officer at Goodwin Procter LLP

 

"Books on knowledge management from the point of view of the legal practitioner are few and far between. This book is a very welcome addition to the body of knowledge management literature and provides useful practical guidance for law firms and in-house legal departments developing their knowledge management initiatives".
Karen Battersby, Nottingham Law School